• Full Time
  • Remote
  • Anywhere

Center for Civic Design

Do you have a special mix of government experience with so much skill at qualitative user research and usability testing that you appear to do it effortlessly?  Love mashing up qualitative research methods to answer a Big Question? Have experience managing delicate stakeholder relationships? Ever had to face a steep learning curve to get the work done? Tell us about it.

The right person cares deeply about plain language, usability, and accessibility—and is excited about solving wicked problems to make it easier for voters to vote the way they intend.

Projects you might work on

In the next couple of years, we’ll be working on a range of challenges:

  • How do you best serve people with low English proficiency?
  • How do you demystify voting for new voters and help them make a plan to show up?
  • How do people think about voter registration?
  • How do people decide how they’re going to participate in an election (vote at a polling place? vote at home?)?
  • With near-future changes to voting technology, what’s a “ballot” and how do you design it to ensure that voters check it before casting it?
  • What do people go to state election websites for?

Sound like fun? In this position, you will work with state and county election officials, advocacy groups, and the public to research, design, and implement new approaches to pieces of the overall voter experience. And, you’ll create tools and templates for states and advocates, so those groups can build their own civic design capacity.

What it’s like to work at the Center for Civic Design

You’ll have project partners at the Center for Civic Design to model the work and mentor you while you synthesize insights across projects. You’ll have awesome, experienced teammates who will help you apply your civic design skills in English and Spanish in the domain of election administration.

You’ll play a key role in building CCD’s understanding of the voter journey. Help us expand on our mission: Ensuring that voters can vote the way they intend—by design. Based on our last count, our work touches 1 in 3 U.S. voters. You could help us reach even more. In return, you’ll see how elections work from the inside and work with some of the most dedicated public servants you’ll ever know.

How to apply

Send an email to hello@civicdesign.org telling us about a government project you worked on like the work described in this ad that you are particularly proud of. Limit your story to 250 words. Attach your resume, and if you have one, a link to your portfolio. Bonus points for accessible documents and websites. Don’t worry. We’ll check.

We are committed to diversity. We want to encourage everyone, no matter what race, gender, ethnicity, or belief, who feels they could do a great job to apply.

ALSO! We work remotely! You can be anywhere in the U.S., so even more bonus points for being based in the Eastern time zone.

To apply for this job please visit civicdesign.org.